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Diana Jacobs 👋

Learning Experience Leader with a foundation in design and a focus on creating clear, human-centered learning and enablement experiences. My work spans onboarding, sales enablement, learning platforms, and internal communications, with a strong emphasis on systems that scale and experiences people actually use.

Project:

Hybrid Sales Onboarding Program Redesign

Project focus:

Onboarding • Blended Learning • Scalable Design

Overview

Contributed to redesigning a two-week hybrid sales onboarding experience to improve scalability, consistency, and learner clarity while maintaining engagement.

The Challenge

Instructor-led onboarding was time-intensive and difficult to scale. Content needed to transition to self-paced learning without losing effectiveness.

My Role

  • Converted long ILT sessions into self-paced eLearning
  • Conducted design reviews across courses built by multiple contributors
  • Built dashboards for instructor visibility and completion tracking

The Approach

  • Translated ILT content into structured, self-paced modules
  • Standardized visual and instructional patterns
  • Designed reporting dashboards to support facilitation and follow-up

Outcomes & Impact

  • Reduced facilitation dependency
  • Improved consistency across onboarding cohorts
  • Better visibility into learner progress

What This Demonstrates

  • Blended learning design
  • Operational thinking
  • Learning at scale
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@ 2026 Diana Jacobs. All Rights Reserved.